Privacy Policy
At Harefield Tenants & Residents Association, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and share data when you visit our website [harefieldresidents.co.uk] (the "Website") or use our services. It is essential that you carefully read and understand this policy to be aware of our practices regarding your personal data. By accessing or using our Website, you consent to the terms and practices described in this Privacy Policy. If you have any questions or concerns, please contact us using the information provided at the end of this policy.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you provide to us when you interact with our Website or use our services. This information may include your name, email address, postal address, phone number, and any other information you voluntarily submit to us.
1.2 Usage Information
We may also collect non-personal information about your visit to our Website, such as your IP address, browser type, operating system, referring website, pages viewed, and the duration and time of your visit. We use this information to analyse trends, administer the Website, track users' movements, and gather demographic information for aggregate use.
2. Use of Information
2.1 Personal Information
We use your personal information for the following purposes:
- To provide and improve our services.
- To respond to your inquiries or fulfil your requests.
- To send you administrative information, such as updates or changes to our policies.
- To communicate with you and provide customer support.
- To send you marketing and promotional communications, but only with your consent.
- To protect the security and integrity of our Website and services.
- To comply with legal obligations or enforce our rights.
2.2 Usage Information
We may use usage information to analyse trends, administer the Website, track users' movements, and gather demographic information for aggregate use. This information helps us understand how users engage with our Website and improve its functionality and performance.
3. Cookies and Similar Technologies
We may use cookies, web beacons, and similar technologies to collect and store information when you interact with our Website. Cookies are small files that a website or its service provider transfers to your computer's hard drive through your web browser, enabling the site's systems to recognise your browser and capture certain information.
We use cookies for various purposes, including:
- Assisting with Website functionality and personalisation.
- Analysing usage patterns and trends.
- Providing targeted advertisements.
You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. However, if you disable or refuse cookies, some parts of our Website may become inaccessible or not function properly.
4. Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- Trusted third-party service providers: We may engage trusted third-party companies or individuals to assist us in operating our Website, providing services, or conducting our business. These parties have agreed to keep your information confidential and secure and are only authorised to use it for specific purposes.
- Legal requirements: We may disclose your information if required by law, regulation, or legal process, or in response to a valid subpoena, court order, or government request.
- Protection of rights: We may disclose your information if we believe it is necessary to enforce our rights, protect the safety of others, investigate fraud, or respond to a government request.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Choices and Rights
You have certain choices and rights regarding your personal information, including the right to:
- Access, correct, or update your personal information.
- Request deletion of your personal information.
- Opt-out of receiving marketing communications.
- Restrict or object to certain processing activities.
To exercise your choices and rights, please contact us using the information provided at the end of this Privacy Policy.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time by posting a revised version on our Website. The updated Privacy Policy will be effective as of the date indicated at the beginning of the policy. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us here.
Last Updated: 20.07.2023
Inspiring positive change
Together, we embrace our shared vision of a thriving, inclusive and harmonious neighbourhood.
Harefield Tenants & Residents Association
London Borough of Hillingdon
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